Privacy policy

Last updated: December 2026.

Zoomp Creative ("Zoomp", "I", "we") is an agency of one based in Ontario, Canada. This policy explains what personal information this website collects, why, and who it's shared with. It follows Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What I collect

• What you send me through a form: your name, email, studio or business name, website, and whatever you write in the message. Forms include "Request a call", the free audit, the partner application and the newsletter signup.
• Usage data: pages visited, device and browser information, approximate location, and how you arrived (for example from a Google ad), collected through Google Tag Manager and Google Analytics.
• Payment details: if you buy a plan, payment is handled by Stripe. I never see or store your full card number.

Why I collect it

• To reply to you and provide the services you ask for.
• To send the newsletter, if you subscribed. Every email has an unsubscribe link.
• To understand which pages and campaigns work, and to measure Google Ads conversions.
• To keep the site safe from spam and abuse.

Who it's shared with

I don't sell your personal information. It's processed by these service providers, only to run the site and my business:

• Cloudflare: hosting, security and spam protection (Turnstile).
• Twenty: the CRM where form submissions are stored.
• Listmonk: the newsletter system.
• Google: Tag Manager, Analytics and Ads, for measurement and advertising.
• Stripe: payments.
• Email and Slack: project communication, if we work together.

Some of these providers store data outside Canada, including in the United States, where it may be subject to local laws.

Cookies

The site uses cookies for analytics and advertising measurement (Google), and for spam protection (Cloudflare). If you type your studio name into the example on the homepage, it's kept only in your own browser (local storage) and never sent to me. You can block or delete cookies in your browser settings.

How long I keep it

Form submissions are kept while we're in touch and for up to three years after, unless you ask me to delete them sooner. Newsletter subscribers are kept until they unsubscribe.

Your rights

You can ask to see, correct or delete the personal information I hold about you, or withdraw consent to the newsletter at any time. Email info@zoompcreative.com and I'll respond within 30 days.

Changes

If this policy changes, the new version will be posted here with a new date.

Contact

Zoomp Creative, Ontario, Canada · info@zoompcreative.com